At Tuning Mania, we understand the importance of receiving your purchases promptly and in perfect condition. That’s why we’ve put together the following Shipping Policy to make sure your experience is smooth and stress-free.
Domestic Shipping:
Processing Time: All orders will be processed within 1 business day of receipt. During periods of high volume, shipments may be delayed by a few days, but we will keep you informed by phone.
Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation and Order Tracking: You will receive an email with a shipment confirmation and tracking number once your order has been shipped. The tracking number will become active within 24 hours.
Delivery: Orders within Cairo are delivered within 1 business day, while orders outside of Cairo may take up to 2 business days.
International Shipping:
We currently do not ship outside of Egypt.
Addresses and Refused Delivery:
We make every effort to validate the shipping address provided at checkout to ensure it is recognized as a valid address. If we cannot validate the address, we will attempt to contact you to provide an updated address. If we are unable to update the address, the order will be cancelled and refunded. Tuning Mania will not be held responsible if the customer provides an incorrect shipping address and we are unable to recover the package.
Missing or Stolen Shipments:
Call our phone number or email us at support@old.tuning-mania.com We will file a claim with the shipping carrier and local law enforcement may be involved. Once the investigation is complete, we will replace or refund your order. Please allow up to 21 days for the investigation.
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